Privacy Policy

This draft describes, in general terms, how Radok Pay (“Radok”, “we”, “us”) expects to handle information in connection with the Radok website, dashboard, and payment infrastructure — including collections, virtual accounts, payouts, APIs, webhooks, and related developer tools.

The legal entity that will act as data controller or equivalent, its registered address, and any registration numbers will be confirmed by counsel before this policy is issued.

Depending on how you use Radok, we may collect or receive information in the categories below. This list is a working description of product-related data and is subject to the approved policy.

We do not describe cookie technologies, device identifiers, or analytics tools in this draft. Those details, if applicable, will be provided by counsel.

Subject to the approved policy, Radok expects to use information to operate and secure the services, including to:

• Create and administer merchant accounts and team access
• Provide collections, virtual accounts, and payouts
• Support API, webhook, and sandbox use in test and live environments
• Complete business verification before live operations
• Protect accounts, credentials, and sensitive actions
• Respond to enquiries submitted through the contact page

Legal bases for processing, if required under applicable law, have not been determined in this draft.

Radok may need to share information with service providers who help operate the platform, with banking or payment partners required to move money, or where required by law. A list of processors, partners, and sharing purposes will be provided by counsel.

This draft does not authorize any specific third party to receive personal information.

Radok’s product includes access controls, session management, two-factor authentication, API key management, webhook secrets, step-up verification for sensitive actions, and separate test and live environments. A description of those product behaviors is on the Security page.

This policy does not claim certifications, encryption standards, or audit results. Those claims, if any, must come from approved documentation.

Retention periods for account, transaction, verification, and log data have not been set in this draft.

Depending on applicable law, you may have rights relating to personal information we hold — for example, to request access, correction, or deletion. The specific rights that apply, and how Radok will respond, will be confirmed by counsel.

This draft does not catalogue rights under any particular statute.

To ask a question about this draft, use the contact page.

Whether Radok uses cookies or similar technologies, and for what purposes, has not been documented in this repository. This section is a placeholder until counsel provides the approved description.

If personal information is transferred across borders, the destinations and transfer mechanisms will be described in the approved policy.

Radok’s services are intended for businesses and their authorized users. This draft does not set an age threshold or a children’s data program; counsel will confirm the approved language.

How Radok will notify you of changes to this policy — including any notice period — will be set out in the approved document.

Questions about this Privacy Policy should be sent through the contact page. No privacy email, postal address, or data protection officer contact is published in this draft because none is documented in the project.